A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

In this role you will:

• Be part of a trusted team of Commercial Finance (CF) experts who are central to providing strategic insights and decision-making support to the commercial functions at Lindt UK
• Provide business partnering and financial control of key accounts within the Wholesale division in the management of their in-year net revenue and gross margin, in line with Business Objectives
• Work closely with the Sales teams and provide decision support, key analysis and reporting that drive financial insights, as well as financial control and management of revenue and gross margin 

Where you’ll be based

This role is based in in Feltham, London (Hybrid Working: in the office 60% and WFH 40%). From the end of 2025 / early 2026, our Head Office will be based in Richmond Upon Thames.

Key Responsibilities

Sales Account Management (70%)

• Month End Reporting: Prepare insightful reporting of YTD performance, including customer profitability and Net Net Price (NNP) analysis by account. Review monthly balance sheet for account accruals with Account Managers to ensure adequate cover, with clear overview of risks and reserves. Support month end reporting flexibly as required
• Provide insight and development of the accounts: Support the Wholesale CF Manager in drawing insight from data, helping the account teams understand the drivers of their financial performance. Ensure that the account teams are receiving full financial support, regular challenge, insights and direct involvement in developing the account strategy
• Lead monthly Financial Account Reviews to ensure all risks and reserves in the Gross to Net and gross margin have been identified and to track FY forecast against targets
• Forecast Process: Work with Wholesale CF Manager to provide FY estimate of net revenue, gross margin and NNP on the accounts with clear understanding of movements and risks, and clarity on any Vulnerabilities & Opportunities to be considered. Ensure clear visibility of tracking of ORD/JBP terms and any risk/reserve
• Joint Business Planning: Manage scenario planning tool to provide key information to NAMs on a regular basis. Challenge and influence decisions made in customer meetings
• Ad-hoc commercial requests: Support the account teams with ad-hoc requirements, such as modelling new promotions and business opportunities
• Lindt Business Planning (LBP): Attend monthly LBP reviews for the accounts, reviewing in year and aligning as a cross functional team on most likely outcome. For longer term planning, along with the Wholesale CF Manager, provide key customer assumptions to FP&A as part of TM1 financialisation inputs.
• Lead Tertial reviews of net revenue and gross margin as a Tertial moves in the LBP cycle from the long term to the short term horizon, using the forum for a detailed review of Gross To Net, NNP and gross margin by account with Sales Controllers, Head of CF and Wholesale CF Manager, escalation of off-template promotions to be reviewed, as well as insights and recommendations from customer profitability analysis
• Work collaboratively with the other CF Analysts to find synergies in the management of accounts, and aligning on support needed from the Junior Analysts

Indirect Leadership of Junior Commercial Analysts/Assistants (10%)

• Management of Pricing, Promotions and Trade Terms: Facilitate accurate forecasting through overseeing the Junior Finance Analysts to ensure terms and accruals for all spends below are accurately reflected in SAP:
  • Pricing
  • Trade Investments
  • Promotional Funding
  • Residual Funding
  • Year-end Rebates

Projects, Process improvement and control (20%)

• Highlight potential improvements: Using day to day understanding of processes to highlight potential improvements that could be made to the way we work. The aim being to reduce complexity, time spent to deliver outputs, or improve outputs
• Be the finance lead or representative for relevant business projects as required: This could be around Lindt’s key business objectives for the year ahead or other ad-hoc business requirements such as actively supporting the transition to SAP S4HANABudget & Latest Estimates (LE): Assist Wholesale CF Manager and Head of CF with the Budget and LE processes, ensuring net revenue and gross margin accuracy of numbers for relevant channels and brands
• Ad-hoc reporting: Support Wholesale CF Manager as well as Head of CF with all ad-hoc reporting requirements

Qualifications, Knowledge and Experience Preferred

• Experience working as an Analyst in a Commercial Finance function 
• Studying towards CIMA or equivalent – possessing a broad knowledge of Finance techniques and practices
• Advanced working knowledge of Excel, experience of accounting systems - SAP, TPM, BI and TM1 preferable
• Leadership – demonstrates a sense of ownership for his/her contribution to the business and proactively shares his/her perspective
• Communicates & Collaborates Effectively – communicates in an appropriate and timely way, building understanding by listening actively and asking the right questions
• Strategic Focus – works through complexity to understand root causes and is forward looking within area of responsibility
• Drive for Results – appropriately prioritises work and creates plans to deliver to tight deadlines
• Embraces Change – is open to, and generates new ideas and ways of doing things, supports change initiatives
• Customer Focus – takes ownership to resolve issues and utilises knowledge to meet customer needs

How you will be rewarded financially

For the position of Commercial Finance Analyst, the salary range is £40,000 - £50,000. In addition, you will receive a benefits package including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.

Requirements