A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

Where you will be based
This role is based in Feltham, London (Hybrid Working: in the office 60% and WFH 40%). From the end of 2025 / early 2026, our Head Office will be based in Richmond Upon Thames.

How you could help us to Enchant the World with Chocolate

Ideally we would like this position to start 30th June 2025, and you will be responsible for delivering sales, profit and market share objectives for the account in line with company aspirations through the agreement and activation of joint plans with key trading team. 

The role requires developing plans that enable longer-term growth.

Develop Key Accounts

• Develop credible and strong relationships across customer base and with key internal influencers to agree and execute Joint Business Plans in line with agreed sales plans
• Develop deep understanding of the retailer and networks within the account to develop Lindt’s business
• Drive effective Lindt customer relationships through high professionalism in account management at the appropriate levels
• Winning new business through networking, attending trade shows, sampling events and building relationships
• Short to midterm focus on account profitability and sustainability

Deliver Sales Controllables

• Deliver in year plan & budget linked to the Company strategy
• Build and deliver robust Joint Business & Account Plan
• Implement Snacking and NPD – through correct Foodservice partner
• Deliver growth and strategic plans by portfolio to deliver NTS requirements, RSV, Profit, and market share objectives
• Optimize commercial spend investments and sustainable growth of Lindt NNP
• Develop interdependent & collaborative relationships with Lindt cross functional teams
• Deliver outstanding visibility

What experience you’ll bring

• Have proven and substantial sales experience within a major FMCG organisation
• Previous Foodservice channel experience essential
• Have a record of consistent success in the management and execution of Joint Business Plan’s
• Demonstrate strong leadership qualities – able to enlist, energise and develop others
• Have effective communication and networking skills
• Be performance driven, tenacious and goal orientated
• Be able to work cross functionally both internally and externally
• Excellence analytical skills with an ability to manage multiple P&L’s, budgets, and investments
• Good negotiation and presentation skills
• IT literate – skills in MS Word, Excel, PowerPoint, Outlook

How you will be rewarded financially

For the position of National Account Manager – Impulse, Food Service (12mth FTC), the salary range is £48,000 - £58,000 plus car. In addition, you will receive a benefits package including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.

Requirements